MEDIA QUALITY

ISAS BCP 9001

ETHICS SA is the only certification body in the world* accredited to certify media organisations in accordance to the ISAS BCP 9001 standard.

Created by media industry professionals and experts, the ISAS BCP 9001 norm is a management standard based on ISO 9001 and adapted to the specifications of the media industry worldwide.

This standard has been developed by and for the media industry, and addresses the unique operational challenges facing all types of broadcasting organisations, the press, and the fast-growing world of web-hosted multi-media.

The ISAS BCP 9001 certification ensures transparency in media organisations and Quality of Service for their audience (viewers, listeners, users, readers, subscribers), advertisers and other stakeholders (regulators, trustees, etc.).

Quality of Service is achieved by the development and application of structured managerial tools that are formalised, and which have successfully proven to yield benefits in the following areas:

   - Risk Management (loss control & mitigation; lower risk of litigation; time/deadline management; continutity & content delivery)
   - Audience and Advertisers’ Satisfaction (repeat business; good will)
   - Control and Cost Optimization (economic value creation)
   - Adherence to and Application of Media Best Practices (sustainability; governance & corporate responsibility)
   - Formal Documentation of Business Processes (integrated platform & business framework; data & records management; robust privacy management)

Many media companies are currently complying with the ISAS BCP 9001 standard, including: LCP-An (TV, France), BNJ FM and Radio Fr. (Radio, Switzerland), Le Temps (Newspaper, Switzerland), Trans TV  (TV, Indonesia).

 
*Except Mexico

ISAS BCP 9001 CERTIFICATION: THE PROCESS